Featured cases
- AkzoNobel 2008
- Alcatel-Lucent 2006
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- Belgacom 2003
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- BP 2000
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- Brocade 2007
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- Cardinal Health 2003
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- Delta Air Lines 2007
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- Eastman Kodak 2006
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- Experian 2007
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- FedEx Corporation 2000
- FICO 2009
- Fiserv Inc. 2009
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- Gillette 1993
- Grant Thornton 2008
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- Johnson Controls 2007
- Lucent Technologies 1996
- Massachusetts Institute of Technology (MIT) 2003
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- Samsung 1993
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- Tenneco 1995
- The Joint Commission 2007
- The Paley Center for Media 2007
- The Phoenix Companies 2006
- Thomson Reuters 2008
- Tyco Electronics 2007
- Umicore 2001
- Unilever 2004
- Unum Group 2007
- Vale 2007
- Velfina 2004
- Wolters Kluwer 2005
- Wyeth Pharmaceuticals 2002
- Xerox 2008
Case: Bausch & Lomb 2004
![]() ![]() In 2002, Ron Zarrella (General Motors' top marketing officer then North Americas head) arrived to lead B&L. Facing a confusing portfolio of vision care brands, home-grown and acquired, he quickly ordered a broad branding review focused on "What is our business direction?" With FutureBrand's help under Denis Riney, Zarrella's team narrowed the portfolio from 'hundreds' to perhaps twenty sub-brands, each representing a technology platform. Each would be more strongly associated with the corporate brand, thus adding their strengths (including pharmacological and surgical associations) to its vision care base (essentially contact lenses) to command a bigger positioning tag, "The Eye Health Company." CREDITS FutureBrand CASE INFO Submitted by: Tony Spaeth, 6/01/2007 |
MATRIX DATA
DRIVERS | TOOLS | ||
| Strategic driver: 95% | |||
|
Narrow the scope Express a more specific focus | 25% | x | Identifier tactics: Logo change: Wordmark-dominant |
| x | Identity system elements: Verbal elements: Tag lines | ||
| x | Situation facts: Corporate level facts: Industry definition | ||
| x | Situation facts: Subcorporate facts: Brands & products | ||
| x | Change event : High visibility: Campaign | ||
|
Change internal culture Enhance pride & confidence | 15% | x | Identifier tactics: Logo change: Wordmark-dominant |
| x | Change event : High visibility: Campaign | ||
|
Change internal culture Transfer affiliation from unit to parent | 10% | x | Identifier tactics: Logo change: Wordmark-dominant |
| x | Identity system elements: Unit signature system: Visual endorsement | ||
|
Change expressed personality Renew/refresh public image | 35% | x | Identifier tactics: Logo change: Wordmark-dominant |
| x | Identity system elements: Verbal elements: Tag lines | ||
| x | Change event : High visibility: Campaign | ||
|
Change perceived composition Modify parental 'umbrella' presence | 10% | x | Identifier tactics: Logo change: Wordmark-dominant |
| x | Identity system elements: Unit signature system: Visual endorsement | ||
| Functional driver: 5% | |||
|
Design weakness Increase visual strength/quality | 5% | x | Identifier tactics: Logo change: Wordmark-dominant |

