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Case: Harlan Laboratories 2008


2008


old logo
THE STORY

Harlan is a global provider of research models and contract research services. Control of the family-owned Harlan Sprague Dawley was acquired by investors Genstar Capital  in 2005.  To  grow the business, Genstar recruited lab-industry leader Steve Sullivan from competitor Covance.  Recognizing that (without modification) the traditional Harlan brand was a barrier to unity and might inhibit recognition of the company's growing strengths, Sullivan retained Tony Spaeth for a corporate brand review.

Provision of research models (lab animals) is Harlan's core, to which acquisitions in contract research services have been added SafePharm in the U.K. and RCC in Switzerland bringing Harlan further downstream in a fuller spectrum of drug development and toxicology sciences. The rebranding challenge: Retain the Harlan equity but communicate "new company, new leadership," with a  commitment more broadly to scientific excellence a company transformed by the integration of its research-driven acquisitions. As Sullivan summed it up, "We are coming together under a single banner worldwide, with one vision, one set of values and a company-wide passion for scientific excellence."

The change of formal name to "Harlan Laboratories" and the  tagline "Helping you do research better" reinforce this positioning, in addition to the molecule shapes in the new logo. The acquired contract research companies have submerged their respective brands into the new Harlan, now defined by two operating businesses -  research models, and contract research services. The logo and new visual system (typography, new graphic elements and a fresh green-based color palette) help communicate a new and stronger management presence, and a prouder, more assertive competitive posture.


CREDITS

Tony Spaeth, identity consultant


CASE INFO

Submitted by: Tony Spaeth, 18/11/2008
Status: Confirmed by Tony Spaeth, 18 Nov 2008
Category: Pharmaceuticals & Biotechnology
Country (HQ): United States


MATRIX DATA

DRIVERS

  

TOOLS

Strategic driver: 90%   
Broaden scope/scale/visibility
  Remove limiting category association
 20%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Verbal elements: Formal/legal names
    x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Verbal elements: Tag lines
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : Low visibility: Memo
Broaden scope/scale/visibility
  Enhance size perception
 15%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Unit signature system: Monolithic
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : Low visibility: Memo
Broaden scope/scale/visibility
  Elevate public profile
 15%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Verbal elements: Formal/legal names
    x  Identity system elements: Verbal elements: Tag lines
    x  Identity system elements: Unit signature system: Monolithic
    x  Situation facts: Subcorporate facts: Defining units
Change internal culture
  Enhance pride & confidence
 20%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Verbal elements: Formal/legal names
    x  Change event : Low visibility: Memo
Change internal culture
  Transfer affiliation from unit to parent
 10%  x  Identity system elements: Verbal elements: Formal/legal names
    x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Unit signature system: Monolithic
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : Low visibility: Memo
Change perceived composition
  Redefine the defining units
 5%  x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Situation facts: Subcorporate facts: Defining units
Change perceived composition
  Modify parental 'umbrella' presence
 5%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Verbal elements: Formal/legal names
    x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Unit signature system: Monolithic
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : Low visibility: Memo
    
Functional driver: 10%   
Name weakness
  Increase name impact & recall
 5%  x  Identity system elements: Verbal elements: Formal/legal names
Design weakness
  Increase visual strength/quality
 5%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Visual system: Palette