Featured cases

Case: Reliance ADAG 2006





THE STORY

This is a spinout, and a story of biblical proportions. The legendary Dhirubai Ambani, who died in 2002, was said to be the world's greatest businessman. Starting with textiles, he built India's premiere corporation (sales of $23 billion), with leadership positions in energy, communications, finance and more, all under the Reliance brand. And with his wife and partner Kokilaben, he raised two sons, Mukesh and the younger Anil, to share and inherit his leadership.  Instead, they waged a bitter and public war for power.

Ultimately their mother helped broker a peace of sorts. Reliance Group would be divided. Mukesh would continue to lead Reliance Group and its $16 billion Reliance Industries -- the core oil, chemicals and textile businesses. But companies in four sectors (coal-based energy, gas-based energy, financial services and communications) would be "demerged" to Anil.

Neither brother, however, would concede the Reliance name and logo. So they glossed this over, agreeing that in existing businesses they would share the name, while in new categories whoever got there first could own it. (One imagines that both brothers are now furiously starting little ventures in every imaginable category, to stake their claim.)

The ball was in Anil's court, however, to express a new presence. Reliance retained Prophet to develop a new brand positioning, and Landor Associates to develop a new visual identity system.

According to Landor director Bill Larsen, "the client considered a variety of preliminary naming ideas such as 'Reliance1,' but decided on Reliance ADAG, thus leveraging the power of Anil Ambani, while also retaining the full heritage and equity of the Reliance name. Landor was then challenged to express this new dynamic, confident and contemporary Reliance ADAG, in a simple and bold manner in order to stand out within the Indian landscape. "

You see the solution, a lock-up (for now at least) of Reliance with the rest of the company name, with Reliance featuring lower-case e's and especially a central AA device, "the Reliance Apex."

At launch, Mr. Ambani explained blue and red as the colors of integrity, confidence, energy and passion, and the lower-case characters as signals of accessibility and openness. But that sounds like PR-speak. The identity's more fundamental role is "to integrate the multitude of businesses under one work culture" and its intended message is "a change in the way we relate to ourselves, to the world, and to one another... not as individuals with limited roles and responsibilities, but as members of one team, one family, one collectivity."  Tony Spaeth


CREDITS

Landor UK


CASE INFO

Submitted by: Tony Spaeth, 13/11/2006
Status: Estimated by Tony Spaeth
Category: Conglomerate (diversified)
Country (HQ): United States


MATRIX DATA

DRIVERS

  

TOOLS

Structural driver: 30%   
Spinout or de-acquisition
  Preserve existing equity
 30%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Situation facts: Corporate level facts: Ownership
    x  Situation facts: Corporate level facts: Management
    x  Situation facts: Corporate level facts: History
    x  Change event : High visibility: Campaign
    
Strategic driver: 40%   
Change internal culture
  Transfer affiliation from unit to parent
 15%  x  Identity system elements: Unit signature system: Monolithic
    x  Change event : Medium visibility: Launch event
Change perceived composition
  Redefine the defining units
 10%  x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Situation facts: Subcorporate facts: Competence list
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : Medium visibility: Launch event
Change perceived composition
  Modify parental 'umbrella' presence
 15%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Unit signature system: Monolithic
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : Medium visibility: Launch event
    
Functional driver: 30%   
Name confusion
  Increase name differentiation
 30%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Verbal elements: Formal/legal names
    x  Change event : High visibility: Campaign