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Case: Ingersoll Rand 2005


2005


2000
THE STORY

In 2000, newly arrived CEO Herbert Henkel was concerned by Ingersoll Rand's narrow industrial image. ("We still have the image of being the rock-drill company"). He commissioned a redesign. A New York firm, DMCD, provided an "IR" symbol that at least initially replaced Ingersoll Rand's old wordmark. The new symbol, we said at the time, was "direct and strong, easy to work with, and only as original as it needs to be." Across The Board, March-April 2001

But little else changed, and a logo change alone is a shallow rebranding. So in 2005, Henkel retained Siegel & Gale to extend and complete the rebranding. Actions taken were first, to provide a conceptual foundation ("We inspire progress by unleashing the potential in people and technologies") and then, to
-  Redefine category from "Construction/heavy machinery" to "Diversified industrial"
-  Expand the defining units from 4 to 5, and rename them -- all now include "Technologies"
-  Retain the IR symbol but redesign and re-integrate the wordmark component
-  Provide a strong corporate visual system (type, palette and "progressive curve" device)
-  Design a "Mixed" signature system with a stronger corporate presence that tolerates unit brand logos
-  Add tag line "Inspiring progress"
-  Initiate longer-term employee brand orientation.

Since the rebranding was extension more than revision, the launch event was of medium visibility and principally internal.  Tony Spaeth 7 feb 2007


CREDITS

2000 DMCD
2005 Siegel & Gale


CASE INFO

Submitted by: Tony Spaeth, 7/02/2007
Status: Confirmed by Catherine Ostheimer, Dir. Brand Management, Ingersoll Rand, 7 feb 2007
Category: Industrial Engineering
Country (HQ): United States


MATRIX DATA

DRIVERS

  

TOOLS

Strategic driver: 100%   
Broaden scope/scale/visibility
  Remove limiting category association
 25%  x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Verbal elements: Tag lines
    x  Identity system elements: Unit signature system: Mixed
    x  Situation facts: Corporate level facts: Industry definition
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : Medium visibility: Launch event
Broaden scope/scale/visibility
  Elevate public profile
 25%  x  Identifier tactics: Logo change: Symbol-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Verbal elements: Tag lines
    x  Situation facts: Corporate level facts: Industry definition
    x  Change event : Medium visibility: Launch event
Change internal culture
  Refresh & redirect competitive energy
 15%  x  Identifier tactics: Logo change: Symbol-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Verbal elements: Tag lines
    x  Change event : Medium visibility: Launch event
    x  Situation facts: Corporate level facts: Employee behaviour
Change internal culture
  Transfer affiliation from unit to parent
 15%  x  Identifier tactics: Logo change: Symbol-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Unit signature system: Mixed
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : Medium visibility: Launch event
    x  Situation facts: Corporate level facts: Employee behaviour
Change perceived composition
  Redefine the defining units
 10%  x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Unit signature system: Mixed
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : Low visibility: Memo
Change perceived composition
  Modify parental 'umbrella' presence
 10%  x  Identifier tactics: Logo change: Symbol-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Unit signature system: Mixed
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : Low visibility: Memo
    x  Situation facts: Corporate level facts: Employee behaviour