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Case: Tenneco 1995


1995


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THE STORY

In 1994 Dana Mead, a decorated combat veteran and former West Point professor, assumed command of Tenneco, a conglomerate with a smorgasbord of brands and businesses but a narrower image. "Many people do not realize the range of our businesses and still think of us as predominantly an energy company" he said, "although only 25 percent of our revenues are in that area." To broaden this image, and to earn a new reputation as "a world-class industrial growth company," Mead led a comprehensive rethinking and rebranding. His vision: Tenneco would be "the first so-called 'conglomerate' truly managed as a macro-operating company, in which all the divisions share the same goals, values, business logic, and basic approaches."

The businesses were reorganized in four sectors (Automotive, Energy, Packaging, Shipbuilding). L&M designed a new wordmark, incorporating a horizon-arc, which would visually overbrand all units (one of which however retained its famous brand name... Newport News Shipbuilding). CEO Mead concluded that "We now look like a world-class company, and we look like one company, not unrelated businesses."

Also noteworthy -- Mead's acceptance of personal responsibility for integrity of the new brand. "I'm determined to make sure that it is supported at the executive level and that it is not diluted over time. As new acquisitions are made, new products developed, and new markets entered, the corporate-brand structure must be consistently supported, and my role is to see that this happens."  Tony Spaeth

    


CREDITS

Lippincott & Margulies 


CASE INFO

Submitted by: Tony Spaeth, 29/03/2007
Status: Estimated by Tony Spaeth
Category: Conglomerate (diversified)
Country (HQ): United States


MATRIX DATA

DRIVERS

  

TOOLS

Strategic driver: 100%   
Broaden scope/scale/visibility
  Remove limiting category association
 20%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Unit signature system: Visual endorsement
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : High visibility: Campaign
Broaden scope/scale/visibility
  Enhance size perception
 20%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Unit signature system: Visual endorsement
    x  Situation facts: Subcorporate facts: Defining units
    x  Change event : High visibility: Campaign
Broaden scope/scale/visibility
  Elevate public profile
 20%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Unit signature system: Visual endorsement
    x  Change event : High visibility: Campaign
Change perceived composition
  Redefine the defining units
 10%  x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Situation facts: Subcorporate facts: Defining units
Change perceived composition
  Modify parental 'umbrella' presence
 30%  x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Graphic devices
    x  Identity system elements: Verbal elements: Principal unit names or competence list
    x  Identity system elements: Unit signature system: Visual endorsement
    x  Change event : Low visibility: Memo